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Owner Support Center

Manuals, Downloads & Real Support

Every manual, brochure, guide, app build, and policy document we publish — in one place, filterable, and free to download. No login, no form, no waiting on an email. If what you need is not here, the same team that installed your equipment will get it for you.

Download Library

Filter by equipment type or search by name. Manuals are the same revisions we ship in the box — if your unit is older or custom, call us and we will match the right revision to your serial number.

Manual

Sphere of Power — Owner's Manual

Setup, pressurization, session operation, and maintenance for the Sphere of Power chamber.

PDF · 2.4 MB · Hyperbaric Chambers

Manual

Grand Sphere of Power — Owner's Manual

Full operating and care manual for the Grand Sphere of Power chamber.

PDF · 3.5 MB · Hyperbaric Chambers

Manual

Vessel of Power — Owner's Manual

Assembly, controller operation, and routine maintenance for the Vessel of Power.

PDF · 13 KB · Hyperbaric Chambers

Manual

Grand Vessel of Power — Owner's Manual

Operating manual for the Grand Vessel of Power chamber.

PDF · 3.2 MB · Hyperbaric Chambers

Manual

Grand Vessel of Power Pro — Owner's Manual

Operating manual for the Pro configuration of the Grand Vessel of Power.

PDF · 3.6 MB · Hyperbaric Chambers

Manual

Pavilion of Power — Owner's Manual

Setup and operation for the Pavilion of Power multi-person chamber.

PDF · 13 KB · Hyperbaric Chambers

Manual

Grand Pavilion of Power — Owner's Manual

Operating manual for the Grand Pavilion of Power chamber.

PDF · 13 KB · Hyperbaric Chambers

Manual

NFPA 99 Compliance Kit — Owner's Manual

Install steps, safety guidance, chamber compatibility list, and troubleshooting for the NFPA 99 Compliance Kit add-on.

PDF · 5.6 MB · Hyperbaric Chambers

Manual

Prestige Pro Red Light Bed — Owner's Manual

Panel layout, wavelength programs, controller and app pairing, cleaning, and service for the Prestige Pro Modular 9-Wavelength bed.

PDF · 13 KB · Red Light

Brochure

Prestige Pro Red Light Bed — Brochure

Spec sheet and feature overview you can hand to a client or keep for your records.

PDF · 382 KB · Red Light

Manual

Prestige Cold Plunge — Owner's Manual

Filling, chiller and filtration operation, temperature setting, water care, and winter guidance.

PDF · 13 KB · Cold Plunge

Manual

Prestige Wellness Cedar Decor Duo Sauna — Owner's Manual

Assembly sequence, electrical requirements, heater operation, and cedar care.

PDF · 12 KB · Saunas

App

Red Light Bed App — Android (latest build)

Direct Android install for the Prestige red light bed controller app. iOS is on the App Store.

APK · 27.9 MB · App & Software

Guide

Prestige Equipment Price Guide

Current line-up and pricing reference for chambers, beds, plunges, and saunas.

PDF · 14 KB · Buying & Financing

Guide

Financing Overview

How financing works, what to expect, and how to apply.

PDF · 186 KB · Buying & Financing

Guide

Financing Quick Card

One-page summary you can save or share.

PDF · 112 KB · Buying & Financing

Guide

Hyperbaric Research Reference

Our compiled research reference on HBOT, red light, sauna, cold plunge, and PEMF.

PDF · 1.1 MB · Buying & Financing

Policy

Warranty Terms

3-year no-fuss residential warranty terms (1-year commercial) and what is covered.

PDF · 13 KB · Policies & Warranty

Policy

Policies Bundle

Shipping, returns, and general policies in one document.

PDF · 283 KB · Policies & Warranty

Policy

Terms of Sale

Standard terms governing equipment purchases.

PDF · 35 KB · Policies & Warranty

Policy

Payment Terms

Deposits, balances, and payment schedule details.

PDF · 31 KB · Policies & Warranty

Policy

Credit Card Authorization Terms

Terms tied to card-on-file and authorization forms.

PDF · 34 KB · Policies & Warranty

Policy

Privacy Policy

How we handle your information.

PDF · 34 KB · Policies & Warranty

No downloads match that search. Try a different term, or ask us directly — we will send the document you need.

Android app builds install outside the Play Store, so your phone will ask you to allow the install — the pairing help page walks through it. iOS users should install from the App Store instead.

Best Practices

The short version of what we tell every owner at handoff. None of this replaces your manual — it is the habits that keep equipment running well and warranties intact.

Hyperbaric chambers

  • Read the manual for your exact model before the first session — pressure ratings and zipper procedures differ between Sphere, Vessel, and Pavilion.
  • Never modify the pressure relief or bypass a safety valve. If a valve is weeping or noisy, call us.
  • Keep the compressor intake in clean, dry, cool air. Filters are cheap; compressors are not.
  • Wipe down and fully dry the interior after each session block to protect the liner and zipper.
  • Only use in-chamber-rated accessories. Consumer electronics do not belong in a pressurized oxygen-enriched space.

Red light therapy beds

  • Clean the acrylic and panels with a soft cloth and a non-alcohol cleaner — alcohol hazes the surface over time.
  • Give the bed the clearance the manual calls for so the fans can actually move heat out.
  • Update the controller app when prompted; pairing issues are usually fixed by the latest build.
  • Track your own protocol — distance, duration, and frequency matter more than turning everything on at once.

Cold plunge

  • Rinse before you get in. It is the single biggest factor in how long your water stays clear.
  • Keep the chiller's air path unobstructed and check the filter on the schedule in the manual.
  • Do not chase the coldest possible number on day one. Build tolerance and never plunge alone.
  • If you leave it unused, follow the manual's standby or drain guidance rather than letting it sit stagnant.

Saunas

  • Confirm your electrical service matches the heater requirement before install day — this is the most common delay.
  • Leave the ventilation gaps the manual specifies. Sealing them up shortens heater life.
  • Wipe benches with water only and let the cabin dry fully after use. No harsh chemicals on cedar.

Everyone

  • Register your unit and keep your invoice number handy — it makes warranty and parts requests fast.
  • Photograph the model and serial label at install and store the photo with your manual download.
  • Do not wait on odd noises, error codes, or smells. Early calls are cheap; ignored symptoms are not.
  • Keep the site ready: level floor, correct power, and clear access. It protects your warranty and your timeline.

Educational information only. Nothing here is medical advice, and none of this equipment is intended to diagnose, treat, cure, or prevent any disease. Talk to a qualified clinician before starting any therapy, and always follow the safety instructions in your model's manual.

Support FAQ

The questions we actually get on the phone. For pre-purchase questions about models, sizing, and financing, see the general FAQ.

I lost my manual. Where do I get another copy?

Every manual we publish lives on this page and is free to download — no login, no form. If your unit is older or was a custom build and you do not see it listed, call 727-591-4268 or email prestigehyperbaric@gmail.com and we will send the correct revision for your serial number.

How do I know which chamber manual matches my unit?

Match the model name printed on the chamber and on your invoice — Sphere, Vessel, Pavilion, and the Grand and Pro variants each have their own manual. If the label is worn off, send us a photo of the unit and controller and we will identify it for you.

What maintenance does a soft-shell chamber actually need?

Keep the intake filter clean, wipe the interior with a mild non-alcohol cleaner, keep the zipper track free of grit and lubricated per the manual, and check hoses and fittings for wear before each session block. Full intervals are in your model's manual.

How often should I change cold plunge water and filters?

It depends on use, but a good baseline for home use is a filter rinse weekly, a filter replacement on the schedule in the manual, and a full drain and clean on the interval listed there. Keep sanitizer in range and rinse off before you get in — that single habit does more for water clarity than anything else.

Can I run red light therapy inside my hyperbaric chamber?

Only with equipment rated for it. Do not put consumer panels or anything with an uncontrolled power supply inside a pressurized oxygen-enriched environment. We sell in-chamber-rated red light specifically for this, and we cover the reasoning in our news article on the topic.

The red light bed app will not connect. What now?

Nine times out of ten it is Bluetooth permissions or the bed not being in pairing range. Our pairing help page walks through the Android and iOS steps with screenshots. If it still will not pair, call us and we can walk it with you.

Do you install, or is it a freight drop?

We install. Our own technicians deliver, assemble, pressure-test, and walk you through operation before they leave. Local Tampa Bay installs can sometimes happen the same day, and we can often get a unit installed anywhere in the United States in as little as a week depending on stock and scheduling.

What does the warranty cover, and how do I start a claim?

Residential purchases carry our 3-year no-fuss warranty (1 year commercial). Download the warranty terms below for specifics, then call or email us with your invoice number and a description or photo of the issue — the same team that installed it handles the claim.

Do you support equipment you did not sell?

Often yes. We service and troubleshoot a range of chambers and wellness equipment, including pre-owned units. Call with the make, model, and what it is doing and we will tell you honestly whether we can help.

Where can I find prices?

Download the price guide below, or shop the online store for live pricing and checkout. Prices on documents can lag — the store is always the current number.

Still stuck? Call the people who installed it.

No ticket queue and no offshore script. Tell us the model and what it is doing, and we will tell you what to check — or get a technician to you.

Last updated: August 1, 2026 · © 2026 Prestige Hyperbaric (Prestige Hyperbaric and Wellness LLC). All rights reserved.