Client Safety Policies & Facility Rules

This facility provides hyperbaric chamber access exclusively for wellness purposes. We are NOT a medical facility and do not operate in a medical capacity in any way. We cannot, and will not, provide medical advice, medical guidance, diagnosis, or treatment recommendations of any kind.

It is the sole responsibility of the client to research, understand, and self-direct any wellness protocol. By accessing any chamber at our facility, you acknowledge and agree that your use is for wellness purposes only, and that Prestige Hyperbaric bears no medical liability whatsoever arising from your use of our equipment or facility.

The 2.5 ATA hard-shell lay-down chamber operates at medical-grade pressure. Access to this chamber is only permitted with a valid, current prescription and a documented treatment protocol issued by a licensed physician — both must be on file before the client's first session.

Prestige Hyperbaric's role is equipment access only — comparable to renting equipment from any vendor. We are not present in a medical capacity. We do not supervise, guide, or oversee your treatment. The client assumes full liability for their use of this equipment under their physician's protocol.

Without a valid prescription on file, no client will be permitted to use the 2.5 ATA chamber under any circumstances. No exceptions will be made.

Hyperbaric chambers contain elevated oxygen environments. Contamination with flammable substances — including many common personal care products — creates a serious fire and safety risk. The following rules are mandatory and non-negotiable:

• No smoking for a minimum of 4 hours before a session. If you have smoked, you must arrive showered after your last smoke.
• No cologne, perfume, scents, or fragrances of any kind.
• No lotions, oils, petroleum-based products, or any oil-based product on skin or hair.
• No hairspray, hair gel, or any aerosol product.
• No deodorant, makeup, or cosmetics of any kind.
• No petroleum-based products, synthetic oils, or skin creams.
• Clients must change into our provided 100% cotton clothing before entering the chamber. No personal clothing permitted inside.
• A shower facility is available on-site. Staff may require you to shower before your session if you arrive with contaminants on your skin or hair, including heavy sweat.
• Non-compliance = denial of access for that session without refund.

To eliminate fire hazards and static electricity risks inside the chamber, the following items are STRICTLY PROHIBITED from entering any chamber. These rules are absolute — no exceptions will be made under any circumstances:

• Cell phones, smartphones, and tablets
• Smart watches, fitness trackers, or any wearable electronics
• Headphones, earbuds, or any audio devices
• Batteries of any kind — in any device or standalone
• Lighters, matches, or any flame-producing items
• Hearing aids
• Electronic toys or games
• Jewelry (rings, necklaces, earrings, bracelets, body piercings)
• Wigs or hairpieces
• Dentures or removable dental appliances
• Any item with a battery installed

Every client is required to read, understand, and initial this policy document before each and every session — without exception. There are no grandfathered sessions or assumed consent carried over from a prior visit. Every visit is a new agreement.

Failure to complete the waiver and initialing process before a session means the session cannot begin. Pre-paid sessions will not be forfeited for this reason — simply reschedule once you are prepared to complete the required documentation.

Complete Your Waiver

Chamber pressure and all operational settings are configured exclusively by trained Prestige Hyperbaric staff. Unauthorized adjustment of any chamber setting is a zero-tolerance violation with no warnings.

If you are discovered to have adjusted any chamber settings without authorization, you will be immediately and permanently banned from the facility. No warning will be issued. No refund will be provided.

If you wish to request a change in pressure or any other chamber setting, use the call button inside the chamber to summon an attendant. All setting changes must be made by staff.

Clients must disclose any of the following conditions to staff before their first session, and must update staff immediately if any of these conditions change at any future visit:

• Untreated pneumothorax (collapsed lung)
• Current or suspected pregnancy
• History of seizure disorders
• COPD or serious pulmonary conditions
• Active or recent chemotherapy (certain medications are contraindicated with hyperbaric therapy)
• Implanted electronic medical devices (pacemakers, cochlear implants, nerve stimulators, etc.)
• History of ear barotrauma or inability to equalize middle ear pressure
• Diagnosis of Meniere's disease
• Recent ear, sinus, or chest surgery
• Any changes to current medications or overall health status since the last session

• Arrive at least 10–15 minutes before your scheduled session to change into cotton attire and complete pre-session check-in.
• Late arrivals may result in a shortened session. Your session end time cannot be extended due to late arrival, as subsequent sessions may be booked after yours.
• Cancellations must be made with at least 24 hours advance notice. Cancellations made with less than 24 hours notice will be charged the full session price.
• No-shows will be charged the full session price without exception.
• A credit card on file is required to secure all scheduled appointments.
• Pre-paid packages and session credits are non-refundable and non-transferable between clients.

Prestige Hyperbaric maintains a safe, calm, and respectful environment for all clients and staff. The following conduct rules are mandatory for all visitors:

• Respect for Staff: Back-talking, arguing with, or disrespecting staff is prohibited. Depending on the severity of the incident, clients may receive one warning or be immediately ejected without refund.
• Safety Rule Compliance: Attempting to negotiate around, bend, or convince staff to ignore any safety rule is strictly prohibited and will result in immediate ejection from the facility for that visit and potentially permanently.
• Cell Phone Policy: Cell phones must be silenced and put away upon entering the facility.
• Quiet Atmosphere: Clients should maintain a quiet, calm, and respectful atmosphere in all treatment areas out of consideration for other clients in session.
• Impairment: Clients who exhibit any signs of being under the influence of alcohol or any impairing substance will be denied access for that session without refund. The safety of all clients and staff takes absolute priority.

All personal information, health disclosures, intake forms, and session records are kept strictly confidential. Prestige Hyperbaric is committed to protecting your privacy at all times.

Client information is never shared with third parties without your explicit written consent, except as required by law. For full details, see our Privacy Policy.

Photography and video recording inside the treatment areas are prohibited to protect the privacy of all clients. If you wish to take a photo inside the facility for any reason, you must receive explicit permission from staff before doing so.

A brief pre-session check-in is performed before every session. This includes a resting heart rate (BPM) check and a verbal wellness confirmation from the client.

Staff reserve the right to delay or deny a session if a client presents any signs of acute illness, unsafe vital signs, or conditions that may present elevated risk in a hyperbaric environment. This decision is made in the interest of client safety and is non-negotiable.

This check is a safety measure only. It does not constitute a medical evaluation, medical advice, or medical care. It does not replace a physician's assessment or clearance. We are not medical professionals, and our check does not qualify as medical oversight of any kind.