Request Concierge Installation Management

Signed service request | v2026.08.10 | Prestige Hyperbaric (Prestige Hyperbaric and Wellness LLC)

1 Read the terms 2 Complete the application

Not ready to sign yet? Talk to a specialist first — we’ll walk through the scope, timing, and vendor budget for your site before you commit to anything.

Talk to a Specialist

Step 1 — Read the terms before you fill out this form

Read this whole page before you touch the application. Concierge Installation Management is our top service tier and it comes with real money and real rules attached. This form exists because we’ve seen every version of “I didn’t understand” and “I didn’t agree to that” and we don’t operate that way. If any of what follows is a surprise or a problem, contact us first instead of signing.

Submitting this form is a signed request to enter into a Concierge Installation Management engagement with Prestige Hyperbaric, on the terms below. It becomes a binding engagement upon Prestige’s countersignature and receipt of your base-fee wire.

What you’re buying

A dedicated Prestige Hyperbaric project manager who owns your entire installation from discovery through owner walkthrough. Full detail lives on the Concierge Installation Management product page. The base fee covers:

One project manager as your single point of contact
One (1) discovery trip to your site (measurements, doorway/access, electrical review, delivery plan)
A written installation plan delivered before the install trip
Coordination of up to three (3) outside trades (electrician, door/access, freight/rigging, HVAC, or similar)
One (1) installation trip with our team on-site for up to two (2) on-site days
Full equipment setup, oxygen hookup, leak check, operational verification, owner walkthrough, and post-install report

Anything beyond that scope is a change order, billed on top at the rates below.

Fees

Base fee: $20,000 (wire transfer, prepaid before your project manager is assigned)

Refundable vendor escrow: $10,000 (wire transfer, funded before the discovery trip)

Overage — on-site: $6,000 per day per Prestige team member

Overage — remote coordination: $600 per hour, in 15-minute increments

Overage — extra trip: $6,000 per on-site day + travel (flights, hotels, ground transport) at cost

Rebooking fee: $2,500 per rescheduled trip + non-refundable travel already booked

Cancellation before discovery trip: $5,000 of the base fee is non-refundable

Cancellation after discovery trip: discovery-trip work is fully non-refundable; install portion is calculated against work performed and travel committed

Payment method — wire only

Shopify invoice or Chase Merchant may be used for smaller line items only by prior written agreement of both parties. This is the default arrangement for this tier and it isn’t negotiable at the application stage. If you can’t or won’t wire, stop here and pick a different install tier.

Vendor escrow — how we pay your trades

Third-party vendor invoices (electricians, door companies, riggers, freight upgrades, HVAC contractors) are paid from a $10,000 refundable escrow that you fund by wire before the discovery trip. Every vendor payment is itemized and receipted. Unused escrow is refunded within 14 business days of project close.

If discovery surfaces vendor work exceeding the initial $10,000 escrow, we present vendor quotes and you wire a top-up before that work is authorized. Prestige does not front your project cash. If escrow isn’t funded, vendor work does not happen. Full stop.

Rates for anything outside the base scope

Item	Rate
Additional on-site day	$6,000 per day, per Prestige team member on site
Additional trip	$6,000 per on-site day + actual travel at cost
Additional remote coordination	$600 per hour, billed in 15-minute increments
Additional outside trades coordinated (beyond 3)	$600 per hour of coordination + vendor cost paid from escrow
Rush turnaround or after-hours work	Quoted at time of request

Overages are authorized by you in writing (signed change order or email confirmation) before work is performed. We will not do overage work on a verbal “just handle it,” and we will not swallow overage cost because you changed your mind mid-project.

Rescheduling and cancellation

Concierge trips are scheduled around your calendar and travel is booked once dates are confirmed. If you change dates after that: $2,500 rebooking fee per rescheduled trip, plus 100% of any non-refundable travel already booked (flights, hotels, ground transport, vendor deposits). If you cancel before the discovery trip, $5,000 of the base fee is non-refundable and the balance (with unused escrow) is refunded. If you cancel after the discovery trip, discovery-trip work is fully retained; the install portion is calculated against work already performed and travel already committed.

What this service is not

Not the price of the equipment itself
Not permits (if your jurisdiction requires them)
Not the actual cost of outside trade work (paid from escrow, itemized)
Not major structural modifications to your building
Not ongoing service or manufacturer warranty repairs after the install

If the chamber cannot pass acceptance because of a manufacturing defect, we document it, complete every non-defective portion of the install, and manage manufacturer follow-up as part of the base fee. Replacement parts and additional manufacturer visits are handled separately.

How decisions are made

Vendor selections, scope changes, overage authorizations, and date changes are all confirmed by you in writing (email, signed change order, or countersigned addendum) before Prestige acts on them. Verbal instructions and text-message pressure are not authorization.

Governing legal terms

This request is governed by Prestige Hyperbaric’s published Payment Terms, the terms on the Concierge Installation Management product page, and the Concierge Installation Management Service Agreement issued by Prestige at booking. Governed by the laws of the State of Florida, with exclusive jurisdiction and venue in Pasco County, Florida.

Prestige’s total liability under this engagement is limited to the amounts you actually paid to Prestige under this engagement in the 12 months preceding a claim. Neither party is liable to the other for indirect, incidental, consequential, or punitive damages. Prestige Hyperbaric is not a medical facility and does not diagnose, treat, cure, or prevent any disease or condition.

Acknowledgments — every one is required

Check each of the following. If you can’t honestly check every box, stop and talk to us first instead of submitting.

Base fee is $20,000, prepaid by wire. No project-manager time is spent, no vendors are contacted, and no discovery trip is scheduled until the $20,000 base fee has been received by Prestige Hyperbaric via wire transfer.

Refundable vendor escrow of $10,000 is separate. Vendor invoices are paid from a $10,000 refundable escrow that I fund by wire before the discovery trip. Unused escrow is refunded within 14 business days of project close.

Escrow top-ups may be required. If discovery surfaces vendor work exceeding $10,000, Prestige presents vendor quotes and I fund a top-up by wire before that work proceeds. Prestige will not front my project cash.

Base fee includes 2 trips and up to 2 on-site install days. One discovery trip + one installation trip with up to 2 on-site days, plus coordination of up to 3 outside trades. Anything beyond that is a scope change billed on top.

Overage rates apply and are non-negotiable at time of use. Additional on-site days $6,000/day per team member. Additional remote coordination $600/hr in 15-minute increments. Additional trips add travel at cost. All overages authorized in writing before work.

Rebooking has a real cost. Date changes after Prestige has booked travel: $2,500 rebooking fee per rescheduled trip plus 100% of any non-refundable travel already incurred.

Cancellation terms. Cancel before discovery: $5,000 of base fee non-refundable, balance returned with unused escrow. Cancel after discovery: discovery-trip work retained non-refundable; install-portion refund calculated against work performed and travel committed.

Wire-only for this tier. Credit cards are not accepted for Concierge Installation Management. All Concierge payments are made by wire transfer. Shopify invoice or Chase Merchant may be used only for individual line items by prior written agreement.

Not included: equipment cost, permits, structural work, ongoing service. Vendor labor paid from escrow. Manufacturing defects documented, non-defective work completed, manufacturer follow-up managed under the base fee. Replacement parts and additional manufacturer visits are separate.

All decisions in writing. Vendor selections, scope changes, overage authorizations, and date changes are confirmed by me in writing (email, signed change order, or a countersigned addendum) before Prestige acts on them. Verbal pressure is not authorization.

Governing legal terms. This request is governed by Prestige Hyperbaric’s published Payment Terms, the terms on the Concierge Installation Management product page, and the Concierge Installation Management Service Agreement issued at booking. Governed by the laws of the State of Florida, exclusive venue in Pasco County, Florida.

I have read every section above from top to bottom, I understand what I am buying and what it costs, and I accept the fees, overage rates, rebooking fee, cancellation terms, wire-only payment method, escrow structure, and all ten acknowledgments as the operating terms of this engagement.

I have questions — talk to a specialist first

Step 2 — Application & signature

✓ Terms accepted. You confirmed you read and accepted the full scope, fees, wire-only payment, overage rates, rebooking, and cancellation terms above. Your acceptance is captured and will be included in the signed PDF sent to Prestige.

← Review the terms again

Customer Information

Full legal name * Company or trust name (if payment will come from an entity) Email * Phone * Billing address *

Installation Site

Installation site address * Site type * Access constraints (elevators, HOA, gate codes, freight elevator, dock hours, security clearance, etc.) * On-site day-of point of contact (name + phone) *

Equipment

Equipment being installed (chamber model, red light bed model, add-ons) * Order status * Order or invoice number (if applicable)

Scope of Concierge Engagement

Which outside trades do you expect will be needed? (select all that apply)

Electrician (new circuits, subpanel, dedicated 20A)

Door / access work (door removal, frame widening, temporary access)

Rigging or crane (rooftop, stairs, tight access)

HVAC or ventilation work

General contractor coordination (drywall, flooring, paint)

Other (describe below)

Additional scope notes Target install window * Hard deadline (if any)

Payment Confirmation

You already confirmed wire-only in Step 1. These fields tell us how quickly you can move.

Payment preference * When can you initiate the base-fee wire? *

Additional Notes

Anything else Prestige should know before we quote?

Signature

By signing below, I request Prestige Hyperbaric Concierge Installation Management for the equipment and site described above, and I re-affirm every acknowledgment and term I accepted in Step 1. I understand this becomes binding upon Prestige’s countersignature and my wire being received.

Drawn signature *

Printed name * Date *