Installation & Site Readiness Review
Read this end-to-end before you sign. It exists so nothing surprises you the day the freight truck arrives.
⚠ Required Before Ship DateWhy This Exists
Prestige Hyperbaric (Prestige Hyperbaric and Wellness LLC) has learned that customers routinely underestimate the size, power, and pathway requirements of hyperbaric chambers and related wellness equipment. This document exists to make sure you're ready before your equipment ships — and to be explicit about who is responsible for what during move and installation.
Read every section carefully. When you're ready, the signable Site Readiness Waiver at the bottom of this page confirms you understand and accept these terms.
Section 1 — Chamber Weight & Palletization
- Grand Sphere and Elite Sphere chambers weigh approximately 1,600 lbs.
- Chambers arrive strapped to a 4-inch-tall pallet.
- Customers cannot remove chambers from the pallet on their own — it requires four adults, mechanical lifting equipment, or a professional mover.
- Freight is delivered curbside by default. Inside delivery, threshold placement, and unpacking are the customer's responsibility unless arranged in writing with Prestige Hyperbaric in advance.
Section 2 — Delivery Path & Clearance
- You must confirm before shipment: every door, hallway, stairwell, elevator, and turn the chamber must pass through can physically accommodate the crated dimensions.
- If unsure, request the crate dimensions from Prestige Hyperbaric before you sign — we will provide them for your specific unit.
- Loading area: level surface, close to the entry point, no soft ground during rainy periods.
- Interior floor must support 1,600+ lbs point load (concrete slab is fine; upper-floor wood-framed rooms require verification with a contractor).
Section 3 — Electrical Requirements
- Each hyperbaric chamber requires its own dedicated 20-amp 110V circuit rated for continuous 16-amp draw.
- Each half of a red light therapy bed requires its own dedicated 20-amp circuit (a full bed = 2 circuits).
- Each air compressor requires its own dedicated 20-amp circuit (do not share with the chamber).
- Circuits must be dedicated — no other appliances, lighting, or draw on the same breaker.
- Do NOT use extension cords or shared power strips for any hyperbaric equipment.
- GFCI outlets are required in bathrooms and garages per local code — verify with a licensed electrician.
- If your panel is at capacity, a licensed electrician must install new circuits before delivery.
Section 4 — Ventilation & Placement
- Chambers generate low levels of ambient heat; keep at least 12 inches of clearance on all sides for airflow.
- Do not place chambers in a fully enclosed closet or against combustible material.
- Room temperature ideally between 60–85°F for optimal chamber performance and comfort.
- Compressors are loud — plan placement (utility room, garage, closet with ventilation) accordingly.
Section 5 — Moving & Installation Liability
- Prestige Hyperbaric's role ends at curbside delivery unless you have purchased an installation service in writing.
- If you move the chamber yourself: you assume 100% liability for any property damage (floors, walls, doorframes, ceilings), personal injury, or damage to the chamber that occurs during movement.
- If you hire a third-party mover: all moving liability transfers to that mover. Prestige Hyperbaric has no relationship with them and no ability to file claims on your behalf. Verify their insurance before they arrive.
- Recommended moving partner: Fernando at ProMovers is our preferred professional moving partner. Prestige Hyperbaric can provide his contact information on request. Using Fernando is your choice; he still operates as an independent third-party mover and Prestige Hyperbaric is not a party to that agreement.
- Prestige Hyperbaric's warranty covers the chamber functioning correctly after delivery. It does not cover cosmetic damage from moving, floor scuffs, wall marks, ceiling clearance issues, or injury during transit.
Section 6 — Fragile Items, Artwork & Valuables in the Delivery Path
Before the delivery team arrives, the homeowner must clear the entire delivery path of all artwork, fragile items, antiques, decorative objects, mirrors, glassware, sculptures, hallway tables, rugs, and any personal property of significant financial or sentimental value.
- Prestige Hyperbaric and any mover Prestige refers or coordinates will not touch, move, relocate, or handle artwork, antiques, or any items of value along the delivery path — even if you verbally give permission on the day of delivery. This is a firm policy; it is not negotiable at the door.
- The customer is solely responsible for identifying, protecting, relocating, and if necessary crating any valuables in or adjacent to the delivery path prior to the delivery date.
- Prestige Hyperbaric is not liable for any damage to artwork, antiques, decor, or personal property that could have been moved out of the path before delivery. This applies whether the item is bumped, brushed, knocked, vibrated, dust-damaged, or otherwise affected during transit through your home.
- Third-party movers (including ProMovers/Fernando) operate independently — any claim against a third-party mover for property damage is between you and that mover. Prestige is not a party to that agreement and cannot file claims on your behalf.
- If any item is too large, too fragile, or too valuable to reasonably move, plan an alternate delivery route or contact Prestige in advance so we can advise on crating, alternate entry points, or postponement. Do not wait until the truck arrives.
- Recommended: photograph your delivery path before the crew arrives, both to document your pre-clearing effort and for your own records.
Section 7 — Delivery Crew Identification & Insurance
Freight, delivery, and installation labor is performed by independent third-party carriers and movers, not Prestige Hyperbaric employees. Depending on your location, route, and delivery type, the crew that arrives may be dispatched by a freight company, a local moving service, or a subcontractor that a moving service has engaged on its own.
- Prestige Hyperbaric does not always know in advance the exact names, personal credentials, or specific crew roster of the individuals who will arrive at your address. Carriers and movers routinely dispatch and reassign crew on their own schedule.
- Every carrier and moving company we work with is expected to carry its own commercial insurance. Any claim for property damage, injury, theft, or crew conduct is made against the company that showed up — not Prestige Hyperbaric.
- If you need advance identification (crew names, background checks, uniformed personnel only, or vetted movers), you must arrange this yourself with a mover of your choosing before delivery. Prestige Hyperbaric can refer you to Fernando at ProMovers on request, but Fernando is an independent third party and Prestige is not a party to that agreement.
- You have the right to ask the crew for company ID and insurance information when they arrive, and to decline entry to your home if you are not satisfied. If you decline entry, redelivery fees and rescheduling costs are the customer’s responsibility.
- Prestige Hyperbaric’s responsibility is limited to the product itself functioning correctly after delivery. All conduct, handling, damage, and liability of the delivery crew is between you and the company that dispatched them.
Section 8 — Technician Contact & Communication Policy
Technicians dispatched to your address are field labor. They follow a specific written scope of work prepared and directed by Prestige Hyperbaric. They are not clinical staff, therapy advisors, salespeople, or company spokespeople.
- Customers are not entitled to speak with technicians before or after the visit. All questions about scheduling, scope, product performance, therapy use, or company matters go through Prestige Hyperbaric directly at 727-591-4268 or prestigehyperbaric@gmail.com.
- Technicians only perform tasks assigned by Prestige Hyperbaric. They do not diagnose issues on the fly, offer opinions on therapy protocols, discuss experience, personal preferences, or benefits of the equipment. Requests along those lines are not their role and will be politely declined.
- Technician names and personal contact information are not disclosed to customers. The only exception is when a gated community, security desk, or building requires a name for entry — in which case a first name only may be provided. Personal phone numbers, email addresses, and last names are never provided.
- Asking a technician for their phone number, personal contact, or attempting to hire, retain, engage, or communicate with them outside of Prestige Hyperbaric services is strictly prohibited. Technicians are instructed to decline these requests and report them to Prestige Hyperbaric.
- If you want product information, therapy guidance, or company conversation, please schedule that with Prestige Hyperbaric or a Prestige sales representative in advance — not with the crew at the door. Facebook groups, our website, and email are appropriate channels for community and research questions.
- Prestige Hyperbaric reserves the right to end a visit, remove crew from a site, or refuse future service if a customer repeatedly pressures technicians for personal contact, off-scope work, or off-books arrangements.
If you circumvent Prestige Hyperbaric and engage a technician directly — to save money, to have unauthorized work performed, or to work around our process — you assume 100% of the liability for what happens next.
- Technicians do not know what they are doing without written instructions from Prestige Hyperbaric. They are not certified engineers, hyperbaric technologists, or independent service providers. They follow Prestige’s scope of work; nothing more. Take that away and they are unqualified to touch your equipment.
- Any technician who takes off-books work is doing so against Prestige Hyperbaric’s explicit policy, without Prestige’s knowledge, and without Prestige’s written scope of work. Prestige has no involvement, no visibility, and no ability to supervise or correct that work.
- If you hire a Prestige-referred technician independently and they damage your chamber, red light bed, PEMF unit, cold plunge, compressor, or any other equipment — you own that damage. Repairs, replacement parts, labor, downtime, and any secondary damage caused by their unauthorized work are your financial responsibility.
- Warranty support is voided on any component touched, modified, serviced, adjusted, or reinstalled by a technician who was not dispatched by Prestige Hyperbaric under a written service order. This includes work performed by a technician you previously met on a Prestige job.
- Prestige Hyperbaric will not diagnose, remediate, or clean up after unauthorized off-books work. If you need Prestige to re-engage on that unit afterward, it will be treated as a new billable service call at Prestige’s standard rates, with no obligation to make prior damage right.
- Trying to save money by going around Prestige Hyperbaric almost always costs more — in damaged equipment, voided warranty, and the eventual bill to bring Prestige back in to fix it. Please just call us.
Section 9 — What You Must Confirm Before We Ship
The signable form below will ask you to confirm:
- Delivery address confirmed and accessible for a 26-ft freight truck
- Delivery path measured and adequate for the crated chamber
- Dedicated electrical circuits installed (or scheduled) per Section 3
- Placement location prepared and floor rated for load
- Moving plan decided (self-move / ProMovers / other third-party) with associated liability accepted
- All artwork, fragile items, antiques, and valuables cleared from the delivery path before the crew arrives
- Understanding that delivery crew is dispatched by independent third parties and claims are made against the dispatching company, not Prestige Hyperbaric
- Acknowledgment of the technician contact & communication policy — no direct contact, no personal info exchange, no off-books hiring
- Signature and date acknowledging all of the above
Section 10 — After Installation
Once the chamber is in place and powered on, Prestige Hyperbaric provides remote or on-site support to verify function. If the chamber does not function correctly, Prestige Hyperbaric will diagnose and repair or replace under warranty.
Cosmetic issues (scratches, dents from move) are documented on delivery — you should photograph the crate condition immediately when the truck arrives.
Do not sign the Site Readiness Waiver until you have read every section above. Your site must be ready before we ship.
Section 11 — Ready to Sign?
Have questions first? Call 727-591-4268 or email prestigehyperbaric@gmail.com.